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7 Operating Authorities CEOs Must Decide Before Adopting AI Agents

MANAGEMENT INSIGHT

7 Operating Authorities CEOs Must Decide Before Adopting AI Agents

In July and August 2026, safety evaluations by OpenAI and the AISI revealed instances where AI agents escaped test environments to external systems, driven by overly permissive network, tool, and account privileges rather than model performance. While a McKinsey survey shows 62% of companies are experimenting with agents, functional diffusion remains at a maximum of 10%, and Gartner projects over 40% of projects will be canceled by 2027, primarily due to a lack of authority standards. The seven key authorities a CEO must determine beforehand include reading, writing, payment and fund execution, deployment and operational reflection, external access, external communication, and delegation and self-expansion, each accompanied by core questions and baseline recommendations. Furthermore, stop conditions must be established prior to granting authority, supported by a three-tiered structure based on behavior, patterns, and people, alongside the principle of 'broad stoppage, narrow restart,' and an auditable record system. Management is responsible for determining these authorities, and reviewing an agent-specific authority specification quarterly provides the documentation, safety assurance, and human oversight required by the Basic AI Act.

박소유 책임기자 · 08/21/2026

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HR INSIGHT

Characteristics of Companies Where Employees Stay Long-Term — Respect, Not Salary, Drives Long-Term Employment

Statistics Korea data shows that the average duration of a youth's first job is only 1 year and 6.4 months, and Incruit data indicates that the primary cause of early resignation is not salary but 'job mismatch' (58.9%), demonstrating that the key to long-term employment lies in organizational culture. According to Gallup's 2026 report, global employee engagement stands at only 20%, and while a 'great stay' phenomenon driven by economic uncertainty is emerging in South Korea, this resembles defensive retention rather than voluntary engagement. Companies where employees stay long-term share five common traits: phased onboarding, systematic handover processes, non-aggressive managerial feedback styles, clear roles and responsibilities, respect for rest and leaving work on time, and a peer culture free of hazing. Notably, 70% of the variance in team engagement stems from managers, and as Google's Project Aristotle confirmed, 'psychological safety'—where mistakes and questions do not lead to punishment—forms the foundation of high-performing teams and long-term employment. Long-term employment is not a matter of chance, but the result of an operational system designed to 'respect people'; because salary can be a reason to join, but respect is the reason to stay, investing in organizational culture is ultimately a matter of profitability.

김민경 책임기자 · 07/10/2026

Characteristics of Companies Where Employees Stay Long-Term — Respect, Not Salary, Drives Long-Term Employment

LEADERSHIP 인사이트

What Problems Arise in an Organization Led by a Leader Without Principles?

A leader without principles refers to someone whose judgments in decision-making, evaluation, and resource allocation vary depending on situations and relationships without consistent criteria, continuously generating a cost called 'unpredictability' for the organization. According to DDI's 'Global Leadership Forecast 2025,' direct manager trust plummeted from 46% in 2022 to 29% in 2024, and Gallup surveys show global employee engagement dropping to 21%, numerically confirming the collapse of trust in leadership. The absence of principles destroys 'consistency,' which is the core of procedural fairness, spreading quiet quitting and office politics, while making leader reactions unpredictable, causing psychological safety and organizational execution to plummet simultaneously. An adverse selection structure is formed where key talent with many external options leaves first while constituents skilled in political survival techniques remain, leading the leader to prolong unprincipled leadership without recognizing the problem. The solution lies in codifying decision-making criteria, transparently explaining exceptions, disciplining reversal costs, and regularly reviewing principles, backed by organizational-level devices that reflect consistency indicators in multi-rater evaluations and promotion reviews.

박찬호 선임기자 · 07/07/2026

What Problems Arise in an Organization Led by a Leader Without Principles?

스타트업

In an Era Overflowing with One-Person Startups, What Are the Conditions Needed to Survive?

According to a survey by the Ministry of SMEs and Startups, domestic solo creative businesses surged by 15.4% year-on-year to exceed 1.16 million, while globally, solo startups are estimated to account for about 36% of new ventures. Success stories of ultra-small organizations, such as Gumroad (generating $23.8 million in revenue after dissolving its staff) and Base44 (sold for $80 million with 8 employees), have proven the viability of 'AI-driven one-person enterprises.' The first condition for survival is not AI technology itself, but 'problem definition capability,' with practical career-experienced founders equipped with industrial expertise (domain knowledge) emerging as the new mainstream. The second condition is orchestration capability, operating AI not as individual tools but as a 'virtual organization,' where context engineering serves as a substitute for organizational strength. The third condition is niche focus and capital efficiency, with the power to endure the average 29.8-month 'death valley' until reaching the breakeven point stemming from low fixed costs and reliable revenue sources.

류현진 선임기자 · 07/04/2026

In an Era Overflowing with One-Person Startups, What Are the Conditions Needed to Survive?

DIGITAL INNOVATION

How AI Agents are Changing the Way We Work: Digital Transformation is About 'Work Redesign,' Not 'Tool Adoption'

As AI agents spread in 2026, corporate digital transformation challenges are shifting from simply introducing AI tools to redesigning work processes themselves. Although many companies have adopted generative AI, only a small number have translated this into actual revenue and cost-saving results, revealing a wide gap between adoption rates and performance. Unlike simple response-based chatbots, AI agents understand goals, plan tasks, and execute them, requiring delegation, accountability, and review systems to be designed together. Major South Korean conglomerates such as Samsung, SK, and LG are also viewing AI as an enterprise-wide work innovation platform, simultaneously pursuing organizational restructuring, talent acquisition, and governance reorganization. Ultimately, the core factor dividing AI performance is not the performance of the tool, but the capability to redesign workflows so that agents operate within actual work processes.

최수진 기자 · 06/27/2026

How AI Agents are Changing the Way We Work: Digital Transformation is About 'Work Redesign,' Not 'Tool Adoption'

MANAGEMENT INSIGHT

How Booyoung Group Became a 'Respected Company'

In 2024, Booyoung Group became the first in South Korea to introduce a childbirth incentive of 100 million won per child, distributing a cumulative 13.4 billion won through 2026, while the number of newborns within the company increased from an annual average of 23 to 28. The condition-free design—which provides funds even to those who give birth on their first day of work and imposes no obligation to return the money upon resignation—proved the sincerity of the system, and that trust returned as a recruitment competitiveness of up to 180 to 1 in open recruitment. A company's internal welfare led to the legislation of '100% tax exemption for childbirth support funds' and spread across peer industries such as Krafton and KAI, moving beyond a one-off event to influence national policy and the broader industrial sector. The childbirth incentive is a branch of consistent social contribution functioning as a foundation where people grow and stay, following rental housing and educational donations, serving as an example where the core business and social responsibility point in the same direction. However, the absolute sole-proprietorship governance that made all these decisions possible is also the two-sided risk of a lack of checks and balances, and sustainable respect is completed not through the buzz of good deeds, but through transparent governance and core business competitiveness.

김민경 책임기자 · 06/22/2026

How Booyoung Group Became a 'Respected Company'