ORGANIZATION & HR

How Should Organizations Manage Underperforming Employees?

Employees who lack engagement are quietly eating away at global GDP. The most authoritative data on the scale of underperformance comes from Gallup's annual State of the Global Workplace report. A significant portion of underperformers in organizations are not incapable people, but rather individuals whose engagement has been switched off, and the one holding that switch is none as other than the manager. As Gallup pointed out, if most team engagement stems from managers, the recurring phenomenon of underperformers in specific departments should be read as a signal to inspect leadership rather than the employees themselves.